Area Rug Cleaning, Care, and Restoration

Always Included: Complimentary Pick-up and Delivery and Rug Grooming and Shearing

small dog lying on a throw that covers the back cushion of a sofa

Pet Odor Removal

For many people, our pets are a vital part of our family unit. They play with us, they keep us company when we are down, and they warn us when the Glyndon Lord Baltimore Cleaners truck is coming up the driveway. Every once in a while, our pets have bad days and accidents happen. When those accidents involve urine, the Glyndon Lord Baltimore Cleaners truck is just what you’ll want to see because we can eliminate those unwanted odors.

Pet urine on carpet, rugs, upholstery or leather can do much more than cause unpleasant odors. Urine deposited on area rugs does not stay on the surface. It penetrates into the fibers and contaminates both the backing of the rug and the flooring material below. Often, without your knowledge, pets will urinate continually in the same general location, causing significant contamination and damage.
As urine dries, the liquid evaporates but the urine crystals become even more concentrated and pungent. Simple cleaning will not remove this odor. In fact, these urine crystals are frequently re-activated by moisture.
Urine can also cause permanent color damage, either from adding color by dying the rug fibers or removing color by releasing carpet dyes.

The process used for removal of pet odors caused by urine involves soaking the rug first in order to breakdown the urine salts that create the odor. Then the rug goes through our state-of-the-art agitator and receives another soaking before treatment to ensure all contaminants have been removed.

Moth and Insect Control

Moths and carpet beetles are a major concern when found in wool rugs. They can literally destroy a rug “from the inside out”. The damage is done when the insect is in the larvae stage. The larvae feed on proteins in the rug (wool, silk, animal hair) until maturity, at which point they will remain in the same area and lay more eggs in the rug, which results in a continuous cycle of damage.

Our treatment involves applying a product that acts as a deterrent to these insects and actually makes the rug bitter to their taste. This process is very important before storing rugs. While there are no guarantees, written or implied, that moths will ever return, cleaning and treatment is the best method to combat this problem.

Be sure to look for these pests when vacuuming and, if discovered, contact us immediately.

Rug-fringe repair - man combing rug fringe

Fringe Repair and Replacement

Fringe is the first thing to go on a rug. It’s inevitable. Years of foot traffic on individual tassels cause abrasion to the fringed areas. Vacuum cleaners and other devices within the home can cause damage as well. And they all contribute to tearing, fraying, and an eventual wearing down of the tassels or discoloration.

Glyndon Lord Baltimore Cleaners can help brighten fringe, correct fringe that has been subjected to area rug bleeding from previous cleanings, water damage and/or urine deposits, and oftentimes can return the fibers to their original state. We can also completely remove damaged fringe and replace it to enhance the beauty of your rug. Maintaining the quality of your area rugs fringe will help retain its value and beauty.

Rug Binding and Serging

Binding and serging are two methods of finishing the outer edges of an area rug.

Area rug binding involves wrapping a strip of fabric (usually about ¼” thick – typically polyester or cotton) around the outer edges of the rug and sewing it in place with a carpet-binding machine. Virtually any color of area rug can be matched, creating a seamless, finished look.

Serging is a more expensive option and produces a hand-sewn look, also known as overlock stitching. It is most often done by a machine and creates an edge that looks as though thick fiber has been wrapped continuously around the edge of the area rug. Oftentimes there are less color options with serging than with binding.

Glyndon Lord Baltimore Cleaners offers both services depending on your needs.

Rug Padding

Area rug pads do much more than protecting flooring. The proper rug pad is a vital component in ensuring that a rug’s fibers are protected from the crushing impact of constant foot traffic. Rug pads absorb most of this pressure and increase the longevity of fine-area rugs. Area rug pads also ensure reduced slipping and make the rug feel even more luxurious.

Learn More

Car Floor Mats

Keep your car floor mats looking like new! Frequent cleaning keeps your car looking its best, regardless of the weather.

Rug Sizes We Service

10 x 14
12 x 15
3 x 12
3 x 5
3 x 8
4 x 6
5 x 8
6 x 9
8 x 10
9 x 12
Custom sizes can also be accommodated

Area Rugs We Service

Accent Area Rugs
Antique Area Rugs
Antique Oriental Area Rugs
Antique Persian Area Rugs
Aubusson Area Rugs
Bamboo Area Rugs
Bathroom Area Rugs
Braided Area Rugs
Carpet Area Rugs
Cheap Area Rugs
Children’s Area Rugs
Chinese Area Rugs
Commercial Area Rugs
Contemporary Area Rugs
Cotton Area Rugs
Custom Area Rugs
Designer Area Rugs
Discount Area Rugs
Flokati Area Rugs
Floor Area Rugs
Floral Area Rugs
Gabbeh Area Rugs
Hallway Area Rugs
Hand Knotted Area Rugs
Handmade Area Rugs
Hooked Area Rugs
Indoor Area Rugs
Indoor Outdoor Area Rugs
Industrial Area Rugs
Iranian Area Rugs
Isfahan Area Rugs
Jute Area Rugs
Karastan Area Rugs
Kids Area Rugs
Kilim Area Rugs
Kitchen Area Rugs
Modern Area Rugs
Mohawk Area Rugs
Momeni Area Rugs
Navajo Area Rugs
Nourison Area Rugs
Oriental Area Rugs
Outdoor Area Rugs
Oval Area Rugs
Persian Area Rugs
Persian Silk Area Rugs
Persian Wool Area Rugs
Rectangular Area Rugs
Round Area Rugs
Seagrass Area Rugs
Shag Area Rugs
Shaw Area Rugs
Shiraz Area Rugs
Silk Area Rugs
Sisal Area Rugs
Southwestern Area Rugs
Square Area Rugs
Stair Area Rugs
Throw Area Rugs
Tibetan Area Rugs
Tropical Area Rugs
Tufted Area Rugs
Turkish Area Rugs
Wool Area Rugs
Woven Area Rugs

Frequently Asked Questions

Questions Regarding Our Services

How much is the cost of area rug cleaning?

Price is determined by the square footage of an area rug. We take exact measurements to determine the cost. Our price for cleaning is $3.49 per square foot and includes complimentary pick-up and delivery.

How long will it take to get my area rugs back?

It usually takes 10 business days, depending on the cleaning being done. For your convenience, we will be happy to schedule a delivery date and time when we pick up your area rug.

Do I need to remove furniture off my area rugs prior to arrival?

We will move most furniture pieces to safely retrieve your rug and replace them when the rug is delivered for a nominal furniture moving fee.

Can you store my area rug after its cleaned?

Yes! Please contact us to arrange for this special service.

I am moving. Can you deliver my area rug to a new address?

Yes. We can deliver to your new address as long as it is in our service area. Out of service area deliveries may have an additional charge.

Do you have insurance for my area rugs when they are picked up and stored in your facility?

Yes. Our insurance covers your property, when it is entrusted to us for service and storage.

Can I deliver my area rug to your location?

Of course! Our Glyndon Square and Hunt Valley locations are open M-F 7:30 a.m. - 7:00 p.m and Saturdays from 9:00 a.m. - 3:00 p.m. If you need assistance with a rug, please call our office at 410-833-5200 in advance and we'll arrange for one of our area rug specialists to be available to assist you at our Main Plant. Main Plant hours are 7:00 a.m. - 4:00 p.m. (Monday-Friday).

Do you sell area rugs?

No.

Do you sell rug pads?

Yes, please see our full list of Rug Pad services.

Can you wrap my area rug for storage?

Yes. Please call us for the price of this service.

Is the pad that you sell used on hard surfaces as well as carpet?

Yes. We sell pads for both hard surfaces as well as carpet. It protects and stabilizes the rug and prevents slippage as well as providing some degree of sound absorption.

Questions Regarding Our Rug Cleaning Process

Do you guarantee pet odor removal?

Yes. But, with all types of pet accidents that occur on area rugs, please allow our trained service providers to first inspect the condition of the rug.

Do you guarantee stain removal?

If a stain has not affected the fibers permanently, we have a much higher chance of removing it. Please call us as soon as you notice the stain since taking care of it as early as possible increases our chance of success.

The tag on my rug says dry clean only… Is your method safe?

Being a dry cleaner as well we can certainly make sure the safest method is used to clean your rug. There are many factors to consider when professionally cleaning an Oriental rug. We inspect your rug carefully to determine what method is safe to use. Our area rug cleaning technicians are trained, experienced and certified to handle your investment properly.

What process do you use to clean my area rug?

We use a ten-step process that we have perfected to make sure we fit the cleaning method to the fibers, dyes and other specificities of your rug.

I had a potted plant sitting on my Oriental rug. When I moved it, there was a black stain. Can you remove this stain?

Possibly. It really depends on the extent of the damage. Another concern would be with the water and dampness from the leaky pot potentially causing the foundation of the rug to become brittle. Please give us a call so we can evaluate your rug.

Do you bleach my fringe?

We do not bleach the fringe because chlorine-based bleaches damage the fiber by weakening it. However, we do have specialty non-chlorine products that we can use to make fringes whiter.

My Oriental rug has been in a fire. Can you remove the soot and odor?

We have been successful in removing soot and fire odor in most cases. However, we can not guarantee that we can do it 100% of the time.

Types of Rugs We Service

View a full list of all the rugs we work with on our Area Rug Care page.

Do you clean hooked rugs?

Yes. These are colorful yarn rugs hooked by hand with cotton or jute cloth backing.

Do you clean flokati rugs?

Yes. Flokati rugs are wonderfully thick, shaggy and fluffy traditional Greek wool rugs.

Do you clean tribal rugs?

Yes. Tribal rugs were made by tribal communities or villages, sharing common patterns, structure, designs, and dyes.

Do you clean Navajo rugs?

Yes. These durable flatwoven rugs and textiles are beautiful pieces of art created by the Navajo people. They usually have no fringes and the dyes are often made from vegetables or local plants.

Do you clean sisal rugs?

Yes. These are sturdy rugs, made from the rope-like fibers of the agave plant. These rugs are natural and environmentally friendly.

Do you clean silk rugs?

Yes. Silk rugs are lovely tightly woven and elaborately detailed works of art.

Do you clean Edward Fields rugs?

Yes. Edward Fields is the manufacturer of luxurious tufted rugs.

Do you clean Karastan rugs?

Yes. Karastan is the manufacturer of beautiful, high-quality machine-made Oriental design rugs.

General Questions About Professional Rug Cleaning

How often should I clean my area rug?

The time frame for cleaning a rug depends on how much traffic it gets. We recommend professional rug cleaning be performed every 1-3 years. If pets, smokers, or people with respiratory illnesses are in your home, area rug cleaning should be performed more often.

How do I determine when it is time to clean my area rug?

To determine if it’s time to clean your rug, try one of these simple tests:

Rub your palm on the rug for a few seconds. If your hand becomes dirty, it is time for cleaning.
Kneel down on the rug and smell it. If you detect a foul odor, it is time to have it cleaned.
Lift a rug corner and vigorously shake it up and down several times. If you see a dust cloud forming, it is definitely time for a cleaning.
With the rug facing up, fold a corner of the rug back, away from the pile, to expose the base of the fibers. Have the rug professionally cleaned if there is dirt deep in the pile.

Is my rug even worth cleaning?

That is a personal decision depending on your emotional attachment, if any, to the rug and the replacement value of the rug. Many people design a whole room around their Oriental rug and replacing it could require refurnishing the entire room. It may be cheaper to clean the rug. We will be happy to give you a professional estimate for cleaning to help you make an informed decision.

What can I do if I have a flood or water damage on my area rug?

If the rug is not dried properly and completely, the cotton foundation may become weak and rot as a result. Mold and bacteria may also thrive in such a damp environment. It is best to have the area rug professionally cleaned and dried.

What is moth repellant?

It is a colorless, odorless protective coating on the area rug that moth and their larvae do not like to eat. It is 100% child and pet safe.